It is a given fact that in recent years the insurance premiums attracted by the Civils industry have not been relative as builders, civil companies as well as quarry and building material transporters have together been classified as general commercial insurance risks.

The CivilSure products focus on specific commercial insurance solution for the Civils Industry - these products are designed with both protection and price,  to give you, the risk taker, complete peace of mind.

OBJECTIVES

Despite our brokerage having evolved on a regular basis the fundamental philosophy of adopting a conservative approach in the way we conduct business has remained unchanged, resulting in the company's consistent growth and success. While positioning the CivilSure range of products as the leader in Risk Soloutions in the Civil and Building Insurance sectors....our key objective in the SureTimes (PTY)LTD team are:

• We have a single-minded focus on the insurance needs of a particular market segment - Civil Companies, Building Contractors, Transporters of quarry products and Concrete suppliers
• The goal remains becoming a one stop shop to our segmented market - Contractor's All Risk, Plant All Risk, Construction Guarantees and Motor Insurance
• Our price, products and services are of necessity to be reliable, accurate and appropriate without encumbering clients' administrative burden
• We need to constantly update our software and hardware with the view to remaining at the forefront of all new technological developments
• We should continually be looking at more innovative ways of managing our administrative system in order to achieve reduced insurance costs, flexibility in adapting our service to clients' changing needs, and ultimately greater client satisfaction
• Our Claims records should be accurate, documented and utilised in all our underwriting to determine the balance between premium and excess
• We need to remain passionate about both our business and the incalculable value of understanding the needs of our clients, as well as our broker network, at all times

PHILOSOPHY

As an independent service provider it is without question our inherent practice of delivering greater performance in terms of our clients' requirements through offering creative tailor-made insurance products coupled with cost-effective cover options and exceptional service which places us steps ahead of the rest.

It is our responsibility as an insurance partner to acquire an innate understanding not only of our clients' business risks but also of the increasing demands of their growing business. To this end we avail our members of extended services both dependable and appropriate which do not add to their administrative burden. Together, we face The Road Ahead.

Our philosophy of segmenting the market along with selecting the 'right client' has allowed us to achieve the very highest levels of civil insurance product and guarantee, proficiency and consequent service delivery.

The specialised and dedicated team at SureTimes (PTY)LTD has an unwavering commitment to service excellence which is realised through the delivery of an outstanding service to our client base.

The advanced resources and online systems accessible to our qualified, client-focused staff enable minimal red tape processes while facilitating policy issuance, premium collection and policy amendment; equally importantly we are able to identify the risks and to accurately rate the premiums and excess structures specific to the risk type in question.

SureTime (PTY)LTD  is a distinctly independent company offering specialised commercial insurance solutions, along with our clients whom we consider our business partners we share a mutual target - to maintain a finely tuned balance between Risk and Insurance Premiums.

COMMUNITY & SERVICE

Wire Plant Expedition

CivilSure Road Campaign

Click here for: Construction Guarantees , Engineering Insurance Products , Motor Insurance Products for Contractors

SureTimes (PTY)LTD products - Civilsure is a specialised civil insurance brokerage in South Africa, offering all risk civil insurance for contractors, construction guarantees, plant hire insurance, roadwork insurance, performance surety, engineering insurance, contractors insurance, vehicle and contractors motor insurance, renovation insurance, public liability insurance and building site insurance.